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June 29, 2007

Access restored to Australia and SE Asia

For a week or so, some users in Australia and southeast Asia have been unable to access Warhorn. The cause of this problem took a while to track down. It appears that the server Warhorn is hosted on was receiving large amounts of spam from a particular IP address block in that region, so the server administrator "blackholed" all traffic from that block. He's removed the blackhole route now, so service should be restored to everyone.

I apologize for the outage and wish that it could have been remedied faster. Warhorn is hosted on a friend's server for almost free ($10/month), and I can't expect any better service from him than the 4-day turnaround time we experienced (I wasn't made aware of the outage until Monday, although apparently it began last Thursday). Until we're able to transition Warhorn to a professionally-managed service provider, the potential for outages like this is still relatively high. Luckily there's only been one incident like this since 2001, which gives me hope that another one is not soon forthcoming. We have worked up a preliminary plan for moving the service to a new host, and as that comes together over the next few weeks, I'll post more here.